Privacy Policy & Data Transparency
We process enterprise data with high-grade encryption, privacy-first telemetry, and SOC2 compliance standards. Here is how your records are protected.
1. Information We Collect
Clear visibility into the exact data points gathered by our systems.
Personal Identifiers
Full name, business email, phone numbers, and organizational role provided during signup.
RequiredUsage Telemetry
Feature adoption, system performance, error logs, and session interaction metrics.
AutomatedDevice Metadata
IP addresses, browser client details, OS specifications, and login location markers.
SecurityBilling Data
Payment processor tokens, tax identification, and transaction histories.
Encrypted2. How We Process Your Data
We strictly limit data usage to operational and security purposes.
Service Delivery
Providing continuous platform operations, database queries, and requested integrations.
Performance
Monitoring system uptime, optimizing application query response, and resolving crashes.
Threat Defense
Detecting fraudulent activity, unauthorized API calls, and zero-day threat vulnerabilities.
Enterprise Support
Assisting team members during dedicated technical resolution support tickets.
3. Military-Grade Encryption Standards
Data at rest is protected with AES-256 encryption. All data in transit uses TLS 1.3 encrypted protocols.
SOC2 Type II & ISO 27001 Certified
Zero Trust Architecture
Role-based access controls (RBAC) with strict multi-factor authentication enforced for all database admins.
Automated Backups
Continuous point-in-time recovery options with cross-region failover database backups.
Penetration Testing
Quarterly third-party security audits and continuous automated code vulnerability scanning.
Data Isolation
Tenant data is logically separated using individual schemas to prevent cross-account leaks.
4. Your Privacy Rights
Exercise your rights under GDPR, CCPA, and global privacy frameworks.
Right to Access
Request a complete copy of all personal records and metadata associated with your account.
Right to Erasure
Request full deletion ("Right to be Forgotten") of your personal identifying data from active servers.
Right to Portability
Export your raw data into machine-readable JSON/CSV formats at any time from your settings panel.
5. Sub-processors & Third-Party Sharing
We never sell your enterprise data. We only partner with SOC2 compliant infrastructure providers.
| Partner / Sub-processor | Purpose | Location | Compliance Guarantee |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud Infrastructure & Databases | United States / EU | SOC2 / ISO 27001 |
| Stripe Payment Services | Billing & Payment Processing | United States | PCI-DSS Level 1 |
| Datadog Monitoring | Application Performance Telemetry | United States | SOC2 Compliant |